Our values and principles

Some of our values

  • Different
  • Creative
  • Professional
  • Challenging
  • Innovative
  • Work with people
  • Look for people-based solutions
  • Create and share insight

Our principles

(What guides us; the lines that we will not cross...)

  • We work as a user-led, professional organisation – and we do not believe that these two terms are mutually exclusive…
  • We don’t define social injustice by impairment, situation, or environment, but by being denied equal participation in society.
  • We believe working to social justice is a change management process.
  • FREDA (Fairness, Respect, Equality, Dignity, Autonomy)
  • SAVE (Solution, Access, Value, Education)
  • Understand, reframe, do, revise (CNS)
  • Plan, do, check, adjust (Toyota)