The goal is personalisation: the vehicle is coproduction.
The Department of Health describes personalisation as
“every person who receives support, whether provided by statutory services or funded by themselves, will have choice and control over the shape of that support in all care settings”.
It is much more than just personal budgets and direct payments, but involves the dignity and well-being of each individual— and their having choice and control of their lives.
Because it is about having control of your own life, it will mean different things to different people.
It requires a fair, equal, and respectful relationship between everyone involved: the person who uses services and for example PAs, support workers, and support planners.
Bringing people together to achieve positive change using everyone’s knowledge, skills and lived experience of the issues encountered in their own lives and work. Coproduction is a meeting of equals. It is not consultation (but that’s another story…)